Bank Products

Bank products enable you to get your clients their refunds quickly and securely.

CCH Small Firm Services partners with two banks - Santa Barbara Tax Products Group, LLC (SBTPG) and 3Fund - to provide bank products on 1040 returns.

Types of Bank Products

3Fund

3Fund offers customers two ways to receive their refunds:

  • 3Fund Check
  • 3Fund Direct Deposit

Refund Transfer (RT)

Customers can receive their refund transfers via check or direct deposit. The following RTs are offered with our product:

  • RT Check
  • RT Direct Deposit

Bank Card

Customers can receive their refunds via a debit card issued by the bank.

How Bank Products Work

Only Admin users or users with Administrator group privileges can enroll to use bank products.

Step 1 - Enroll Your EFIN with the Bank

Bank products are implemented through the bank that supports the product you select. You must enroll your EFIN with the bank before being able to offer the bank product to your clients. Use Enrollment Manager to check the status of your bank product enrollment until it is Accepted or Approved. See Updating Enrollment Statuses.

To enroll online for bank products:

  1. Make sure you are connected to the Internet.
  2. Visit https://support.atxinc.com.

The MyATX Solution Center Website appears.

  1. Under Account Services, select Refund Settlement Solutions.

The Client Login screen appears. After logging in, the ATX Solution Center launches Manage My Account.

  1. To enable available settlement solutions, complete all sections, including the Business Owner and EFIN Owner sections.
  2. In the My Settlement Solutions section, click Enroll/Notify Bank, for the type of settlement solution you want to offer.
  3. In the Provider section, click your selection and complete the TPG application.
  4. Follow directions on the web page to complete the enrollment application.

Step 2 - Request a Bank Product for a Return

To offer a bank product to a client, you must complete another application along with the return. The bank application is listed as a form in the Select Forms Dialog Box.

When complete, the bank app is then transmitted along with the rest of the e-file.

To add a bank product to a return:

  1. Open the return.
  2. Click the Add Forms button on the toolbar.

The Select Forms Dialog Box appears.

  1. In the Find field, type Bank.
  2. Select the bank application and click the Open Forms button.

The tab for the bank application is added to the return.

  1. Complete the application.
  2. Click the 1040 EF Info form tab.
  3. At the bottom of the return, select the Payment and Refund worksheet.
  4. Have your client sign the authorization form.
  5. Create the e-file.
  6. Continue to update your acknowledgements until your bank application is accepted. See Receiving Acknowledgements.

In Case Your Bank Application is Rejected

You can have a situation where your e-file is accepted but the bank application is rejected. Depending upon the reason for rejection, you can correct, re-create, and resubmit the bank application. See Re-Creating Bank Applications.

 

See Also:

Adding Bank Products to Returns

FeeCollect™